Quick Facts
NAEMT Mental Health Resilience Officer (MHRO) Course
Level 3, Chulan Tower, Jalan Conlay, Kuala Lumpur 50450
KL City Centre — Easy to reach from Bukit Bintang, KLCC, Ampang and Raja Chulan
NAEMT Mental Health Resilience Officer (MHRO) Course
Course Overview
The NAEMT Mental Health Resilience Officer (MHRO) Course prepares EMS personnel to become leaders in mental wellbeing. As an MHRO, you’ll be equipped to support your peers, recognize when someone is struggling, and help build a culture of resilience and emotional wellness within your agency
Who Is This Course For?
The NAEMT Mental Health Resilience Officer (MHRO) Course is designed for professionals in emergency medical services, first response teams, and healthcare settings who are dedicated to enhancing mental health resilience in high-stress environments. This course is ideal for job titles such as Emergency Medical Technicians (EMTs), Paramedics, Firefighters, Police Officers, Social Workers, and Healthcare Administrators. Participants typically possess varying skill levels, from entry-level responders seeking to expand their knowledge of mental health support services to experienced professionals looking to refine their leadership and crisis management skills. Ideal candidates may also hold certifications such as Nationally Registered EMT (NREMT), Advanced Cardiovascular Life Support (ACLS), or Critical Care Paramedic (CCP). As part of a comprehensive mental health strategy, this course complements other professional development paths, including Trauma-Informed Care, Mental Health First Aid, and Critical Incident Stress Management. By participating, you'll not only bolster your credentials but also contribute to a healthier, more resilient workforce capable of effectively managing mental health challenges in emergency situations.
What You'll Learn
Frequently Asked Questions
Your Clinical Faculty
Amala Dass
Training Director & Paramedic
MMC: Singapore Civil Defence Academy Paramedic License
Paramedic Level 1-3 (Singapore Civil Defence Academy), HRD Corp Accredited Trainer (2025), AHA ACLS/PALS/BLS Instructor, UN Mission Lead Medic
Specialty: Emergency Medical Services & Paramedicine
Amala Dass serves as Training Director at 1 Accelerate, bringing 30 years of extensive emergency response experience. Trained at the School of Military Medicine, Singapore (Paramedic Level 1-3), he served with the Singapore Civil Defence Force Emergency Ambulance Service. He holds Paramedic certifications Level 1-3 (Singapore Civil Defence Academy) and is a HRD Corp Accredited Trainer (2025). As an AHA ACLS/PALS/BLS Instructor and UN Mission Lead Medic, Amala delivers world-class life support training with real-world crisis management expertise.
Dr. Deborah Shobana Das
Medical Officer & Medical Director
MMC: MMC Registered Doctor
MBBS (Mahsa University), Medical Officer (KK Jinjang), AHA/ITLS/NAEMT Instructor
Specialty: Tactical Emergency Casualty Care & Trauma Life Support Training
Dr. Deborah Shobana Das is a Medical Officer and the Medical Director at 1 Accelerate. Graduating with MBBS from Mahsa University, she holds instructor certifications from the American Heart Association (AHA), International Trauma Life Support (ITLS), National Association of Emergency Medical Technicians (NAEMT), and more. Her clinical practice combined with teaching expertise ensures students receive evidence-based, high-quality training.
Dr. Elamathe
Medical Doctor & AHA Triple Instructor
MMC: MMC Registered Physician
MD (UKM), AHA Triple Instructor (ACLS/PALS/BLS)
Specialty: Primary Care & Life Support Training
Dr. Elamathe graduated with a Doctor of Medicine (MD) from Universiti Kebangsaan Malaysia (UKM). As an AHA Triple Instructor certified in ACLS, PALS, and BLS, Dr. Elamathe brings clinical precision and academic rigor to every training session. Her expertise ensures participants receive the highest standard of life support education aligned with American Heart Association guidelines.
Goh Jia Meng Ethan
Assistant Medical Officer
MMC: Medical Assistant Diploma - Ramsay Sime Darby
Medical Assistant Board registered Assistant Medical Officer, AHA Triple Instructor (ACLS/PALS/BLS)
Specialty: Emergency Medical Assistance & Life Support
Goh Jia Meng Ethan is a Medical Assistant Board registered Assistant Medical Officer with AHA Triple Instructor certification in ACLS, PALS, and BLS. With extensive frontline healthcare experience and certified teaching credentials, Ethan combines clinical expertise with hands-on knowledge to deliver practical, scenario-based training that prepares students for real emergency situations.
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NAEMT Mental Health Resilience Officer (MHRO) Course
RM 1,200