Terms of Service

Agreement to Terms

By accessing or using the services of 1 Accelerate Sdn Bhd ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Use of Services

Eligibility

You must be at least 18 years old to register for our courses. By registering, you represent and warrant that you meet this age requirement.

Account Registration

When you register for our courses, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information.

Training Courses and Certification

Course Participation

• Participants must attend all scheduled sessions
• Practical assessments must be completed successfully
• Written examinations (where applicable) must meet the minimum passing grade
• Participants must comply with safety guidelines and instructions

Certification

Certification is issued upon successful completion of all course requirements. Certification validity periods are determined by the respective accreditation bodies (AHA, ITLS, NAEMT, etc.).

Payment Terms

• Payment: Full payment is required at the time of registration unless otherwise agreed
• Cancellation: Cancellations made more than 14 days before the course date are eligible for a full refund minus administrative fees
• Rescheduling: Requests to reschedule must be made at least 7 days before the course date
• No-Show: No refunds will be provided for no-shows without prior notice

Course Cancellation by Company

We reserve the right to cancel or reschedule courses due to insufficient enrollment, instructor availability, or unforeseen circumstances. In such cases, participants will be offered:

• Transfer to another scheduled course
• Full refund of course fees

Intellectual Property

All course materials, content, and resources provided by 1 Accelerate Sdn Bhd are protected by copyright and intellectual property laws. Participants may not reproduce, distribute, or commercially exploit any materials without written permission.

Liability and Disclaimers

Limitation of Liability

To the maximum extent permitted by law, 1 Accelerate Sdn Bhd shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Medical Disclaimer

Our courses provide emergency medical training for educational purposes. Participants should use their judgment and follow local protocols when applying skills learned in real-life situations.

Code of Conduct

Participants are expected to:

• Treat instructors and fellow participants with respect
• Arrive on time and be prepared for all sessions
• Maintain a professional and safe learning environment
• Follow all safety protocols and instructions

We reserve the right to remove any participant who violates this code of conduct without refund.

Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Malaysian courts.