Privacy Policy

Introduction

1 Accelerate Sdn Bhd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our training courses
• Submit an enquiry form
• Subscribe to our newsletter
• Contact us via email or phone

This information may include: name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

How We Use Your Information

We use the information we collect to:

• Process your course registrations and enquiries
• Communicate with you about our services
• Send you marketing and promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business
• Accreditation Bodies: Organizations that certify our training programs (e.g., AHA, ITLS)
• Legal Requirements: When required by law or to protect our rights

We do not sell, trade, or rent your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent for data processing
• Object to direct marketing

To exercise these rights, please contact us using the information below.

Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.